> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contiguity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# General Questions

> Last updated: July 5th, 2025

## Getting Started

<AccordionGroup>
  <Accordion title="How do I get started with Contiguity?" icon="play">
    Getting started is super simple.

    1. **Create an account**

    Sign up using GitHub at [console.contiguity.com](https://console.contiguity.com). In most cases, we won't even require you to verify your identity.

    2. **Generate an API key**

    Create a revocable API key in the [Console](https://console.contiguity.com/dashboard/tokens). Name it something memorable!

    3. **Install an SDK**

    Using npm for JavaScript (`contiguity`) or pip for Python (`contiguity`). Or, use our [REST API](https://docs.contiguity.com/api-reference).

    4. **Start building!**

    You're ready to integrate Contiguity into your app.
  </Accordion>

  <Accordion title="Do you have a free tier?" icon="gift">
    Yes! We offer a generous free tier with limits that reset monthly – perfect for testing and small-scale usage.

    Currently, our Free tier gives you:

    * **500 text messages** / month
    * **100** MMS messages / month
    * \*\*1000 emails \*\* / month

    *Among other limits, credits, etc. See the full list at contiguity.com/pricing*

    Once you exceed these limits, you can either wait until your cycle resets, or you can upgrade to our Usage, Unlimited, or Enterprise plans.
  </Accordion>

  <Accordion title="Can I lease phone numbers from Contiguity?" icon="sim-card">
    Yes! You can lease phone numbers (with Unlimited usage included) from us.

    Using our [number leasing API](https://docs.contiguity.com/api-reference/product/numbers), you can view available numbers, lease, and manage your leased numbers.

    Leasing is also the only way to get access to [iMessage](/api-reference/product/imessage) and [WhatsApp](/api-reference/product/whatsapp).
  </Accordion>
</AccordionGroup>

## Support & Community

<AccordionGroup>
  <Accordion title="How do I get help?" icon="life-ring">
    We offer multiple support channels:

    **Discord Community:** Join our active Discord server at [discord.gg/Z9K5XAsS7H](https://discord.gg/Z9K5XAsS7H)

    * Real-time chat with developers and Contiguity team
    * Product announcements and updates
    * Community-driven support and discussions

    **Email Support:** [help@contiguity.support](mailto:help@contiguity.support)

    * Direct email support for technical issues
    * Account and billing questions
    * Enterprise support inquiries

    **Documentation:** Comprehensive docs with examples and tutorials

    **Status Page:** Real-time status updates at [status.contiguity.com](https://status.contiguity.com)
  </Accordion>

  <Accordion title="What are your support hours?" icon="clock">
    Our support is available 24/7, for all customers – regardless of plan. If our product ever falls short, we'll be there to help.

    * **Discord Community:** 24/7 community support with team members active throughout the day & night.
    * **Email Support:** Responses within 12 hours during business days
    * **Status Updates:** Real-time status updates and incident communication.
    * **Enterprise Support:** Custom SLA agreements available
    * **Slack:** Coming soon!

    For urgent production issues, Discord often provides the fastest response.
  </Accordion>

  <Accordion title="Do you have a roadmap?" icon="map">
    Yes! We regularly publish upcoming features, products in testing, and more in our Discord.

    You can also check out our Linear roadmap at [lindie.app](https://lindie.app/share/3f803599c532327729c93febbaf157cfeb0065b9).
  </Accordion>

  <Accordion title="Can I contribute to Contiguity?" icon="hands">
    Of course, we love community contributions!

    * **SDK Development:** Help us build SDKs for new languages
    * **Documentation:** Improve our docs with better examples and tutorials
    * **Bug Reports:** Report issues and help us improve
    * **Feature Requests:** Suggest new features and improvements
    * **Community Support:** Help other developers in our Discord
  </Accordion>
</AccordionGroup>

## Country & Language Support

<AccordionGroup>
  <Accordion title="Which countries do you support?" icon="globe">
    Our global coverage varies by service:

    **Text/SMS:** 100+ countries with no extra fees

    **iMessage:** 170+ countries reaching 1.5+ billion Apple users

    **WhatsApp:** 180+ countries reaching 3+ billion users

    **Email:** Global delivery with perfect deliverability

    **Developer availability:** Currently available to developers in North America, Europe, Middle East, Asia, Oceania, and South America.

    Don't see your country? Contact us - we may support it even if it's not listed.
  </Accordion>

  <Accordion title="What languages do you support for OTP?" icon="language">
    We support 33 languages for OTP messages:

    English, Afrikaans, Arabic, Catalan, Chinese/Mandarin, Cantonese, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese, Romanian, Russian, Spanish, Swedish, Tagalog, Thai, Turkish, and Vietnamese.

    More languages are added regularly based on demand.
  </Accordion>
</AccordionGroup>

***

Still have questions? Join our [Discord community](https://discord.gg/Z9K5XAsS7H) or email us at [help@contiguity.support](mailto:help@contiguity.support). We're here to help!

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