Getting Started
How do I send my first SMS?
How do I send my first SMS?
You can send in under ten lines of code. Sign up at console.contiguity.com, create an API key, install the SDK (Phone numbers must be in E.164 format (with country code). The API may attempt to convert formats like NANP but can throw if conversion fails. See Text and the API reference.
contiguity via npm or pip), then call the API:Do I need to lease a number or register for A2P 10DLC?
Do I need to lease a number or register for A2P 10DLC?
No. With Contiguity you can start sending without leasing a number or registering for A2P 10DLC. Our approach means you can go from signup to production in minutes—no carrier vetting, no multi-week approval, no mandatory opt-out language from us.If you want a dedicated sender (e.g. for branding or inbound), you can lease numbers from us; leased numbers include Unlimited and access to iMessage and WhatsApp. Consumer plans are outbound-only.
What's the free tier for SMS/MMS?
What's the free tier for SMS/MMS?
The Free tier includes 500 SMS and 100 MMS per month (limits reset monthly). Once you exceed them, you can wait for the cycle to reset or move to Usage, Unlimited ($19.99/mo), or Enterprise. See the full breakdown at contiguity.com/pricing.
Pricing & Fees
What does SMS/MMS cost on Usage?
What does SMS/MMS cost on Usage?
On the Usage plan you pay a flat rate per message. There are no carrier-specific fees, no per-country price tiers, and no international surcharges. The Unlimited plan includes unlimited outbound SMS/MMS for a fixed monthly price.
Are there carrier or other hidden fees?
Are there carrier or other hidden fees?
Delivery & Reach
Where can I send SMS/MMS?
Where can I send SMS/MMS?
Contiguity delivers to 180+ countries with delivery in under 10 seconds. Same simple API and pricing whether you’re sending domestically or internationally.
How do I send MMS (images, files)?
How do I send MMS (images, files)?
Use the same send endpoint as SMS and add an
attachments array (URLs). Max 3 attachments, 5MB cumulative. We fully support JPEG, PNG, GIF; we accept and attempt MP4, MOV, MP3, PDF—delivery may vary by carrier and device. Avoid shortened links and see best practices and prohibited content for deliverability.MMS is in public beta; if you hit issues, reach out on Discord.Compliance & Best Practices
Am I still responsible for TCPA, consent, etc.?
Am I still responsible for TCPA, consent, etc.?
Yes. Contiguity does not require A2P 10DLC registration or carrier vetting, but you must comply with the laws that apply to you (e.g. TCPA and CAN-SPAM in the US, GDPR/ePrivacy in the EU, CASL in Canada, Spam Act in Australia). See our compliance overview.
What can get my messages blocked or flagged?
What can get my messages blocked or flagged?
Carriers often block or filter messages with shortened links, certain prohibited topics or keywords, and low-reputation or non-HTTPS domains. Sending links before the user has replied can increase spam risk. Follow our best practices to maximize deliverability.
API & Features
What can I do besides send?
What can I do besides send?
You can fetch a message by ID, get conversation history (with optional limit), and add/remove reactions (love, thumbsup, thumbsdown, haha, emphasized, questioned). Use a leased number as
from for dedicated sender and inbound. See the JavaScript SDK Text docs and API reference.Still have questions? Join our Discord community or email us at help@contiguity.support.
